Thank you for shopping with us!
Orders are processed within 1–3 business days after payment confirmation.
Delivery times vary based on location:
* Local: 2–5 business days
* International: 7–14 business days
Shipping costs are calculated at checkout based on your location.
Once your order is shipped, you will receive a tracking number via email.
We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
Please ensure your shipping details are correct. We are not responsible for lost packages due to incorrect addresses.
If your order arrives damaged or is lost, contact us within 48 hours of delivery.
For shipping inquiries, email us at shophouseofmatcha@gmail.com
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